Frequently Asked Questions

View our extensive FAQs below to answer your questions. For further assistance, please contact us at events@malabs.com

 

  General Questions

 

01. What is the cost to attend the event?

The event is FREE to our resellers and future customers.

 

02. What is in it for me to attend the event?

An opportunity to engage with our manufacturers, meet the Ma Labs team, and enjoy fun activities with giveaways. This invitation promises relaxation, entertainment, and a chance to win many great prizes!

 

03. Who will I meet at the event?

Technology Manufacturers, Ma Labs Account Managers, Ma Labs Branch Managers, Ma Labs Executive Team - Owner, VPs, and Directors, Ma Labs Product Management Team, Ma Labs Marketing Team, and more!

 

04. How do I register for the event?

It is easy! You only need to register to attend the event! Simply click here to Register Now.

 

05. What do I need to bring to this event?

Please remember to bring your business cards and a printed or email confirmation with registration QR code to claim your name tag from the registration table upon check-in.

 

06. I am not currently a Ma Labs customer, can I still attend?

We welcome all new resellers to attend. To create a Ma Labs account, please check Become a Reseller for more information. 

 

07. Can I bring a guest to the event?

We encourage you, our resellers, to invite your customers and employees as this event is specially organized for you. Please ensure that each attendee is registered so we can prepare their respective name tags accordingly.

 

08. Can I bring children to the event?

As this is a business event where alcohol will be served, we kindly request that attendees refrain from bringing children.

 

09. Do I need to pay for parking at the Palm Event Center?

Self-parking is free. Please follow the instructions of the on-site parking personnel.

 

10. I need directions on how to get to the Palm Event Center.

Check Location & Transportation for more information.

 

11. Will I be able to register on-site on the event day?

We highly recommend you to register before the event date.However, we will accept on-site registration with your business card.

 

12. Do I need to check in at the registration table upon arrival?

Absolutely! Please remember to bring the printed confirmation email with the QR code for check-in. Upon arrival, you will receive an event name tag and automatically be entered into the general prize raffle.

 

13. Will there be Ma Labs representatives to help answer general questions?

Yes! There will be Ma Labs representatives at the registration table or prize center to assist you.

 

14. How to be qualified for any raffle or prize giveaways

Partners Exhibition & Customer Appreciation 

All attendees who register and check in on the event day will be automatically entered into our General Prize raffle. Additionally, collecting stamps by visiting exhibit tables will earn you a raffle ticket to enter the Grand Prize raffle.

 

Early-Bird Registration Raffle Prize

All attendees who register before 09/15/2024 and check in on the event day will automatically be entered into our early-bird registration prize raffle.